Shipping policy
Shipping Policy – Fragrance Vault
Order Processing:
All orders are carefully processed within 1–2 business days. You will receive a confirmation email once your order has been shipped.
Shipping Methods & Delivery Times (Australia Only):
• Standard Shipping: 3–5 business days*
• Express Shipping: 1–2 business days*
*Delivery times may vary slightly depending on your location, especially for regional or remote areas.
Shipping Costs:
Shipping fees are calculated at checkout based on your location and chosen shipping method. Free standard shipping is available for orders over $75.
Order Tracking:
Once your order ships, you will receive a tracking number so you can monitor your parcel’s journey.
Lost or Damaged Items:
If your order is lost or arrives damaged, contact us within 7 days at [your email/contact], and we’ll resolve it promptly.