Terms of service

1. Introduction

Welcome to Fragrance Vault. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.


2. Purchases

All purchases made through our website are subject to availability and acceptance by Fragrance Vault. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraud.


3. Payment

Payments are processed securely through our chosen payment providers. You agree to provide accurate and complete payment information.


4. Shipping & Delivery

We currently ship within Australia only. Shipping costs, methods, and estimated delivery times are outlined in our Shipping Policy.


5. Returns & Refunds

All returns and refunds are governed by our Returns & Refund Policy. Please review it for eligibility and instructions.


6. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Fragrance Vault and protected by copyright. You may not use, copy, or distribute any content without our explicit permission.


7. Limitation of Liability

Fragrance Vault is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products, except where required by Australian consumer law.


8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.


9. Governing Law

These Terms of Service are governed by the laws of Australia. Any disputes will be subject to the jurisdiction of Australian courts.


10. Changes to Terms

We may update these Terms of Service from time to time. Updated terms will be posted on our website, and continued use of the site constitutes acceptance of the revised terms.